Payments and Billing

As an Organization Admin, what are outstanding payments?
Outstanding Payments are any failed recurring payment or invoice created.  Failed recurring payments are any installment payment that failed to complete...
Wed, Nov 6, 2019 at 10:36 PM
As an Organization Admin, how do I find failed recurring payments?
Log into your Team Sports Admin homepage.  Click Payments from the main menu. Click the Outstanding tab. This will display all failed recurring payments ...
Tue, Dec 22, 2020 at 12:44 PM
How do I Refund a Payment?
*You must have "Organization Admin" or "Admin" user access to refund a payment Step 1: Locate the Payment Every payment made for an...
Mon, Apr 4, 2022 at 4:34 PM
How do I accept ACH / bank payments from my customers?
Some customer may prefer to make payments using their bank accounts (ACH) instead of a credit card. We offer an easy way for customers to securely link any ...
Thu, Apr 7, 2022 at 3:55 PM
What is a pending payment?
You may notice a payment status of “Pending” for your ACH / Bank payments. This is because ACH Payments follow a slightly different payments workflow. ACH ...
Thu, Apr 7, 2022 at 4:05 PM
How to Enable/Disable Payment Types (Visa, MC, AmEx, ACH, etc.)
Are you looking to enable or disable a specific payment type? (Ex: American Express) Follow the instructions below to edit the payment types you accept duri...
Wed, Feb 22, 2023 at 2:58 PM