- Log into your Team Sports Admin homepage.
- Click Payments from the main menu.
- Click the Outstanding tab. This will display all failed recurring payments and all outstanding invoices.
- From here, you can filter your search by Player Name, Dates, Specific Events, and/or Days Overdue.
- Once you've located the outstanding payments you're searching for, you can click Download to Excel to create a report, send reminder emails to individual or all outstanding payments, and even charge an outstanding payment manually.
To find out more about downloading payment reports, check out this article: As an Organization Admin, how do I create a custom payment report in Team Sports Admin?
To learn more about how to send reminder emails to individual or all outstanding payments, check out this article: As an Organization Admin, how do I send Outstanding Payment Reminder Emails?
To learn more about how to charge outstanding payments manually, check out this article: As an Organization Admin, how do I charge a participant's credit card on file for an outstanding payment?